COVID19 UPDATE - Red Vacuums remains open to service our customers in-store and online during these tough times as we are considered essential business. We are closely following CDC guidelines to ensure our employees and customers remain safe. We will be here to support everyone with the service and products you need to keep your home and work environment clean. Stay safe and healthy!

Privacy Policy

Red Vacuums Privacy Policy

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We at Red Vacuums value the privacy of our readers and are committed to their protection. Through this policy, we make our customers aware about the usage of the information collected by us through various online mediums. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from redvacuums.com (the “Site”).

PERSONAL INFORMATION WE COLLECT
Red Vacuums maintains the personal and identifiable information such as names, residential address, phone numbers and email address about its customers for the purpose of meeting up with the needs. This information is collected only when the customer submits the same voluntarily. This information is used for the purpose of processing orders and coming up with contests and newsletters which can be of immense value to the customers. The same information is also used for making innovations in our products. We use this basic information to gain feedback from the customers about our products and services. We assure you that we do not sell or share any of the personal information about our customers without their prior permission to any third party.

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

AGGREGATE INFORMATION

Apart from the personal information, we also gather information such as IP Address, type of browser and the web pages visited by our clients. This way, we do not collect any personally identifiable information from the customers. The sole purpose of collecting this aggregate information is to make efforts in order to serve our customers better by making constant improvement on our website.


HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION
Some of your Personal Information may be shared with third parties to help us use your Personal Information, as described above.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
We assure our customers that no change in the personal information provided by them is made on our own. The customers are free to review and request for changes in the information collected online through an email to our customer service division. You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.


DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. None of the changes would be retroactive, but would be effective only from the date on which the changes were made. If you possess any queries about our privacy policy, then feel free to write to our customer service division.

MINORS
The Site is not intended for individuals under the age of 15.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@redvacuums.com or by mail using the details provided below:

Red Vacuums
[Re: Privacy Compliance Officer]
171 Maple Ave E Vienna Virginia US 22180

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